For Tenants

Birch Housing is committed to creating great experiences for our tenants and providing good and safe landlord services. We continue to put more tools in place to get input from our tenants and we are working to ensure we operate our buildings at the highest level of quality.

Below are guides which can be helpful in making online rent payment: 

  1. Check out our tutorial on how to register for our new online payment portal:                                                                                                        Click here to watch the video
  2. Check out the step by step instruction for summitting payment via payment portal:                                                                                          Instructions for submitting payment
  3. Check out the step by step instruction for part payment via payment portal:                                                                                                          Part payment guide

Payments can be made via any of the following options:

  1. Pre-Authorized Payment (Form required)
  2. Online Banking via the Resident Payment Portal
  3. Regular Cheques/Money Orders/Certified Cheques
  4. Postdated Cheques

We do not accept cash, credit card payments or payments from non-leaseholders.