FAQs

Q: How do I submit a maintenance request?

A:   Requests must be filled out in writing and delivered to the site staff.

 

Q:  How do I pay rent?

A:  We accept cheques, money orders, and pre-authorized payments.  Once available, tenants will be able to pay by online banking, Interac, or similar electronic methods.  We do not accept cash or credit cards.

 

Q: How is Birch Housing funded? 

A: Birch Housing operates mixed-income housing.  The majority of our revenue comes from tenants. We receive funding from five service managers (regional or municipal government) in order to support low-income households needing a subsidy.  The funding is set according to a formula identified in provincial legislation, the Housing Services Act, 2011.

 

Q: What types of housing does Birch Housing provide? 

A: We have 9 different properties with a variety of units and sizes. Some of the properties are apartments for senior citizens, and/or families while others are townhouses or homes more suited for families.  

 

Q: How do I apply for housing at Birch Housing? 

A:  Please email info@birchhousing.ca to inquire about availability. 

 

Q: What cities does Birch Housing have properties in? 

A: We have 9 properties in 5 cities across Ontario. Birch Housing is present in London, Newmarket, Oshawa, Toronto, and Oakville. Please view our properties by clicking on the Properties tab.

 

Q: What is RGI? 

A: RGI is short for Rent Geared to Income. It is a housing subsidy or benefit offered by a municipality or regional government to make rent affordable for households. In most cases, the rent at a subsidized unit is set to be 30% of a household's total monthly income before taxes and adjustments. If you receive social assistance, the rent is based on the rent benefit set by the Ontario government.

 

Q: How can I apply for the RGI subsidy?

A: Eligibility for Birch Housing's RGI units is in accordance with requirements in the Housing Services Act.  We accept tenants/households from the local centralized waiting list managed by the municipality or regional government (which can include newcomers, indigenous people, the homeless, working poor, seniors and anyone who is looking for affordable housing). We also have units that are purpose-built for people with disabilities and are fully accessible. 

 

Q: Are your properties are accessible? 

A:  Many of our properties are purpose-built for people with disabilities. If you require such accommodations, please contact us at info@birchhousing.ca

 

 

Coming soon:

  • Online rental payments
  • Online maintenance requests